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Furniture World Articles by Janet Holt-Johnstone

Retail Success Story: Critelli’s Furniture - 100 Years Done Right

Published: 9/29/2014
Critelli’s makes a big deal of it’s centenary celebration.

Read Retail Success Story: Critelli’s Furniture - 100 Years Done Right


Retail Success Story: Art Van Furniture

Published: 7/9/2014
Art Van Furniture is the top family owned furniture retailer in the Midwest and the fifteenth largest in the United States.Get the story about how “Mr. Van” made it happen.

Read Retail Success Story: Art Van Furniture


Retail Success Story: Kane’s Furniture

Published: 5/22/2014
Kane’s, now the 43rd largest furniture chain in the United States has a history of managing the bottom line.

Read Retail Success Story: Kane’s Furniture


Retail Success Story: Toms Price

Published: 3/17/2014
A case study on thriving through four generations. Chicago area based retail chain shares secrets on how they’ve stayed successful when so many mid to high-end stores have not.

Read Retail Success Story: Toms Price


Retail Success Story: Gallery Furniture

Published: 1/3/2014
A detailed look at how Jim “Mattress Mack” McIngvale used W. Edwards Deming’s teachings to change the corporate culture of retail giant Gallery Furniture. Read how McIngvale scrapped sales commissions and quotas, got rid of his accounts payable department, instituted same day delivery and learned how to foster leadership within his organization.

Read Retail Success Story: Gallery Furniture


Retail Success: Exclusive Furniture

Published: 12/10/2013
Houston-based Exclusive Furniture is known as the place “Where Low Prices Live!”. This focus on price has been paired with a store-wide effort to create a relaxed and friendly customer experience.

Read Retail Success: Exclusive Furniture


Retail Success: Astone Home Studio

Published: 9/30/2013
Vertically integrated retailer relies on word of mouth to appeal to the high end.

Read Retail Success: Astone Home Studio


Retail Success Stories Part 19: Sit ‘n Sleep

Published: 5/30/2013
With his long-time partner and friend, Nelson Bercier, President of Sit ‘n Sleep, Larry Miller just opened his thirty-second store. They have plans for expansion to 40 stores over the next three years. More than 300 highly trained employees serve Sit ‘n Sleep’s clients’ needs and sales have surged past $100 million annually.

Read Retail Success Stories Part 19: Sit ‘n Sleep


Retail Success Stories Part 18: Leopold’s Fine Home Furnishings

Published: 4/1/2013
Leopold’s Fine Home Furnishings: Beyond the ordinary since 1859.

Read Retail Success Stories Part 18: Leopold’s Fine Home Furnishings


Retail Display Trends

Published: 4/1/2013
Ideas for using color to create eye-catching displays on your retail floor.

Read Retail Display Trends


Furniture Retail Success Stories Part 17: Crest Furniture

Published: 1/10/2013
Simon Kaplan, CEO of 14-store Crest Furniture explains his philosophy of continuous improvement based on the teachings of such management and leadership luminaries as W. Edwards Deming, Major Dick Winters and Lao Tsu.

Read Furniture Retail Success Stories Part 17: Crest Furniture


Retail Success Stories - Part 16

Published: 12/3/2012
This month’s retail history tracks the progress of retailer Bothwell Furniture founded as a furniture and bedding manufacturer in 1904. Today at 40,000 square feet it is one of southwestern Ontario’s largest furniture showrooms

Read Retail Success Stories - Part 16


Retail Stories: The RoomPlace

Published: 9/25/2012
The RoomPlace celebrates 100 years in business. Marketing foresight and a focus on family are keys to its success.

Read Retail Stories: The RoomPlace


Retail Success Stories - Part 14

Published: 7/12/2012
Design oriented Insideout Homestore, has fun while expanding its business with a new store theme, social networking initiatives and selling condo packages.

Read Retail Success Stories - Part 14


Display Ideas 2012

Published: 6/6/2012
A review of the Trends display at the recent Canadian Home Furnishing Market featuring twelve instructive vignettes. A little bit of whimsy can make the sale!

Read Display Ideas 2012


60 Retail Success Stories - Part 13

Published: 6/6/2012
This series, commemorating Furniture World’s 142nd year of publishing, continues with the story of how, after two decades of business in an expanding economy, an Alberta-based retailer successfully re-brands to express its vision, and attract new customers.

Read 60 Retail Success Stories - Part 13


Retail Success Stories - Part 12

Published: 4/6/2012
This series, commemorating Furniture World’s 142nd year of publishing, continues with the interesting history of iconic Massachusetts based retailer Bernie & Phyl’s.

Read Retail Success Stories - Part 12


Retailer's Stories - Part 11 Hermann Furniture

Published: 3/20/2012
Part 11: Retailers share interesting stories of growth, hardship and their strategies for success.

Read Retailer's Stories - Part 11 Hermann Furniture


Furniture Retailers Share Their Stories - Part 9

Published: 10/4/2011
Furniture retailers Sleep Country USA and United House Wrecking share interesting stories of growth, hardship and their strategies for success.

Read Furniture Retailers Share Their Stories - Part 9


Furniture Retailers Share Their Stories - Part 8

Published: 7/12/2011
FURNITURE WORLD’s retail readers share their stories of survival, growth and service. This series that commemorates Furniture World’s 140 year of publishing, continues with interesting stories from retailers Longs Bedding & Interiors, Verbargs Furniture and Design and Home Furniture.

Read Furniture Retailers Share Their Stories - Part 8


Easy And Inexpensive Furniture Store Display Ideas

Published: 7/12/2011
This year, the “Trends Display” at the Canadian Home Furnishings Market featured display ideas in the form of a huge clock surrounded by 12 creative and colorful vignettes.

Read Easy And Inexpensive Furniture Store Display Ideas


Furniture Retailers Share Their Stories - Part 6

Published: 3/15/2011
FURNITURE WORLD’s retail home furnishings store readers share their stories of survival, growth and service. This series that commemorates Furniture World’s 140 year of publishing continues with interesting stories from City Furniture, Gabberts Furniture and Furnitureland South.

Read Furniture Retailers Share Their Stories - Part 6


Furniture Retailers Share Their Stories - Part 5

Published: 1/5/2011
FURNITURE WORLD’s retail readers share their stories of survival, growth and service. Due to overwhelming response, this series that began in the March/April 140th year anniversary issue, will be continued into 2011. This time Art Van, Decorium, Stickley and Gorman’s are featured.

Read Furniture Retailers Share Their Stories - Part 5


Retail Furniture Stories -Part 4

Published: 11/24/2010
FURNITURE WORLD’s retail readers share their stories of survival, growth and service. Due to overwhelming response, this series that began in the March/April 140th year anniversary issue, will be continued into 2011.

Read Retail Furniture Stories -Part 4


Best Furniture Retailers Share Their Histories - Part 2

Published: 6/7/2010
Many of our most enterprising home furnishings retailers have shared their stories of survival, growth and service with FURNITURE WORLD readers. This is the second installment in a series that commemorates the 140th anniversary year of FURNITURE WORLD Magazine.

Read Best Furniture Retailers Share Their Histories - Part 2


Special Anniversary Issue: Retailers 25-165 Years Old Share Their Stories - Part 1

Published: 4/6/2010
Some of the best home furnishings retailers share their stories of survival, growth and service with FURNITURE WORLD readers. Due to overwhelming response from our retail readers, this will be the first installment of a multi-part series.

Read Special Anniversary Issue: Retailers 25-165 Years Old Share Their Stories - Part 1


Happy Days Are Here Again?

Published: 1/19/2010
Three furniture retailers in areas of high unemployment are enthusiastic about doing lots more business in 2010.

Read Happy Days Are Here Again?


Out Of The Box Retailing - Mortise & Tenon, Etc.

Published: 11/19/2009
Ruminations on the future of furniture retail and the internet. Continued from August/September FURNITURE WORLD.

Read Out Of The Box Retailing - Mortise & Tenon, Etc.


All The World’s A Stage At Retailer Mig andTig

Published: 8/19/2009
Two chains (Mig and Tig, and Mortise and Tenon), plus four partners on the leading edge of retail.

Read All The World’s A Stage At Retailer Mig andTig


Display Trends 2009

Published: 4/6/2009
Trends Display highlights ways to make furniture stand out while on a budget.

Read Display Trends 2009


Profiting From Sports Marketing

Published: 1/14/2009
Even in tough times, sports promotions, incentives and creative marketing can attract interest and retail traffic.

Read Profiting From Sports Marketing


2009 Survival Of The Fittest Furniture Stores

Published: 11/20/2008
Three savvy Canadian retailers, Paul Dekker, Steve Forberg and Dennis Novosel, look at ways to survive and thrive in a tough economy.

Read 2009 Survival Of The Fittest Furniture Stores


Sustainability Update: G-R-0-W-I-N-G Greener

Published: 9/11/2008
For these retailers, sustainable retailing is more than a marketing slogan. It is an ongoing process of self improvement.

Read Sustainability Update: G-R-0-W-I-N-G Greener


Retail Profile: Karger Gallery

Published: 7/14/2008
Renate Karger is racking up the sales in a small footprint store by creating a unique brand and an innovative shopping experience.

Read Retail Profile: Karger Gallery


Retail Profile: Decorium

Published: 5/9/2008
Once customers walk in the front door of Decorium, this retailer’s focus is on engaging them and keeping them focused on the home furnishings buying process.

Read Retail Profile: Decorium


Eye-Popping Retail Display Trends

Published: 3/9/2008
Janet Holt-Johnstone reviews fourteen “Trends” displays, each having a different visual ambience presented to offer retailers ideas for the benefit of “needy” customers.

Read Eye-Popping Retail Display Trends


The Media Is The Message At Conway Furniture

Published: 1/2/2008
Retailer uses light and entertaining radio commercial format to promote a “Shop?North America”, environmental and quality message.

Read The Media Is The Message At Conway Furniture


Sustainable Furniture Marketing - Part 3 Bedding

Published: 7/17/2007
The third in a series of articles that looks at sustainable furniture, ethics and organic furniture retailing. Three bedding retailers share their views on sustainable marketing. The new sustainable foams are discussed as is the problem of child labor in rug production.

Read Sustainable Furniture Marketing - Part 3 Bedding


Home Furniture Boosts Taffic

Published: 10/2/2006
Canadian Editor Janet Holt-Johnstone looks at how retail giant Home Furniture boosts traffic with cross marketing and innovative advertising.

Read Home Furniture Boosts Taffic


Retail Profile: They Hug Customers, Don’t They?

Published: 9/6/2006
A three-store Ethan Allen franchise achieves dramatic growth rates by providing a high level of customer service and focusing on having fun. After their recent acquisition of an under-performing store in Annapolis, MD, they doubled the monthly comp sales in only five months with the same staff of designers.

Read Retail Profile: They Hug Customers, Don’t They?


Retail Profile: Royal Oak Home Furnishings

Published: 12/13/2005
Purchasing from all domestic sources, this retailer focuses on quality, selection, customer service and education to achieve competitive advantage.

Read Retail Profile: Royal Oak Home Furnishings

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