Artistic Sensations Internet Furniture Sales Tip #4: The Trial Close: Overcoming Objections
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Furniture World Magazine
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The fourth in a series of e-commerce tips that can help you sell more furniture and accessories online.
by Kim Gellman
Did you know that a large percentage of people go to websites, pick out an object, add them to the shopping cart and then never buy them?
It could be because they had a change of heart or decided they didn't want to buy the product for some unknown reason. What should your website do? This could be a good place for a pop-up window inviting them to email you if they have a question about the products.
This is another good place to have an online chat service. This is a crucial point of the sale - where most sales are lost. You want to make sure that your customer has the best information they need to make a purchase.
About Kim Gellman: Kim Gellman, owner of artisticsensations.com, sells kids bedding and furniture online and has been in business for 15 years. She can be reached at firstname.lastname@example.org or 314-757-8552.
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