Over 154 Years of Service to the Furniture Industry

70% of Consumers Rate Brands On How They Feel They're Being Treated

Furniture World News Desk on 8/15/2016

60% of consumers choose a brand as their favorite immediately after their first purchase or service experience and 70% rate that experience on how they feel they're being treated.

Not all brands realize the power great customer service has on their downstream revenue, so Fortegra has put together the following infographic outlining a few key statistics about great customer interactions and their impact on sales.

Over 154 Years of Service to the Furniture Industry

70% of Consumers Rate Brands On How They Feel They're Being Treated

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