HFA Adds Profit Chain To Growing List of Solution Partners

Furniture World News Desk on 10/14/2020

The Home Furnishings Association recently announced it’s newest Solution Partner to help retailers with supply chain and logistics operations. Profit Chain Consulting works with furniture retailers of all sizes – from Top-100 retailers to mom-and-pop stores – to help them move merchandise – from the manufacturer to their customer – faster and more efficiently.

Jordan Boyst, director of partnerships for the HFA, said Profit Chain Consulting is a great fit for the HFA and its members. “The association is always looking for products and services that can help our members grow,” said Boyst. “We think Profit Chain will help our members succeed in the current environment by improving customer service while minimizing cost.”

HFA CEO Mark Schumacher said members will benefit from Profit Chain’s experienced consultants. “Profit Chain brings best practices from Fortune 500 companies to our members. I am excited that our retailers will be able to find more ways to grow their business thanks to this relationship,” he said.

Profit Chain’s CEO Riaz Husein said there’s no question the furniture industry has undergone a seismic change in 2020. “That also means retailers need to be changing their internal structure and strategies,” he added. “More often than not, we’re seeing they’re too busy working on sales and merchandising strategies – only to discover their logistics, warehousing and final-mile delivery capability cannot keep up with demand. As a result, customer service is negatively impacted and they lose sales to competitors who have merchandise available when the customer wants it.” Husein emphasized that “with proper planning and execution, supply chain and logistics operations can be a competitive advantage, instead of a headache and afterthought.” 

Profit Chain business advisers can guide clients from strategy to nuts & bolts implementation in the following key areas: supply chain and ecommerce strategies, international logistics, warehousing and distribution, inventory management, final-mile (in-home) delivery, and customer service (call center) management.

For more information on Profit Chain and all the HFA's Solution Partners, go here.

The Home Furnishings Association’s partnership with Profit Chain is the latest effort by the association to provide members access to products and services that can help them recover, and grow, during and after the COVID-19 crisis. For more information on Profit Chain and other Solution Partners, visit the HFA’s Solution Partners page.

About the Home Furnishings Association: The Home Furnishings Association (HFA), with roots dating back to 1920, is North America’s largest organization devoted specifically to the needs and interests of home furnishings retailers, with more than 1,400 members representing more than 7,000 storefronts across all 50 states and several countries. HFA provides members with programs, resources, services, and a unified voice in government relations by collaborating with home furnishings industry suppliers, vendors, affiliates and other organizations. For more information on the HFA visit www.myhfa.org.