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WHFA Launches New Program with DispatchTrack

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Western Home Furnishings Association and DispatchTrack announced that they have partnered on a new program to save WHFA members time and money. The new program offers DispatchTrack’s unique end-to-end furniture delivery operations software to members at reduced pricing.

DispatchTrack is designed to manage furniture delivery and technician support operations. The solution consists of a device based on the Android mobile platform for the field resources and a web-based application for the office manager to effectively manage their field operations. 

“DispatchTrack offers a simple and affordable solution to manage your delivery operations,” said DispatchTrack CEO, Satish Natarajan.  “Regardless of whether you use one truck or a fleet of trucks, DispatchTrack provides real-time information at your fingertips and hence enables you to provide better service to your customers.”

Software features include: schedule resources & track job progress, map-based routing, GPS tracking, turn-by-turn directions, job completion pictures, customer signature for job confirmation, cedit card swiper, on-site customer survey, paper-less delivery reports and an open API - to integrate with existing sales & fulfillment systems. DispatchTrack is the only all-in-one solution in the market that addresses the needs of furniture delivery and service technician operations.

“We are excited to bring this new program to our members to help save them time and money. Not only does it make the delivery process easier on the staff, it also on average saves about $800 a month,” said WHFA Executive Director, Sharron Bradley.

For more information call (800) 422-3778.

About WHFA: The Western Home Furnishings Association (WHFA) is the largest affiliate of the NHFA, representing nearly 1,000 independent home furnishings retailers in more than 2,000 stores in 12 Western states. For more information, visit www.whfa.org.

About Dispatch Track: DispatchTrack is a Silicon Valley, California-based company that provides software which enables 360-degree field operations visibility. For more information, visit http://www.dispatchtrack.com

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