The Friedman Group Launches Retail E-Newsletter

Furniture World News

Harry J. Friedman, CEO and founder of The Friedman Group, announced today that his organization has introduced a new retail-specific monthly electronic newsletter, On the Floor Journal. "The retail industry is facing change from a number of different angles, such as Internet companies, large chains and big box stores," Friedman says. "In addition, staffing shortages and a lack of quality customer service are also eroding retailers' profitability. Our newsletter provides retailers with the kind of information they need to meet these challenges and obtain a healthier bottom line." The newsletter will be available free of charge to retail executives nationwide. A key element in each issue of the newsletter will be an original feature article, often based on an interview with an expert in the retail industry and focused on the challenges retail executives face. In addition, every issue will include an article by Harry J. Friedman explaining a specific retail problem and potential solutions. Links to informative Internet articles from other business experts and a listing of retail resources of interest to readers will also be included. According to Friedman, "The pressure is on for retailers to perform at higher levels to make money or just survive. Our On the Floor Journal e-newsletter provides high-level information on the latest developments and trends in the retail field; methods to build partnerships inside and outside the company; and ways to cope with personnel issues -- the type of information that helps make a retail enterprise stronger and more profitable." Founded in 1980, The Friedman Group is an international organization that provides sales-and service-focused consulting and training that delivers sales increases. Its off-the-shelf programs and customized solutions provide retailers with information on creating more effective infrastructures, putting together high-performance retail environments and ways to train and manage personnel to develop more productive sales floors and maintain superior customer service standards. Over the years, The Friedman Group's reality-based methodologies have been tested and proven at both small stores and industry giants such as Neiman Marcus, Ashley Furniture, Cartier and Kodak. To subscribe to On the Floor or to learn more about The Friedman Group's services, go to http://www.thefriedmangroup.com.