New Release of Popular Online Furniture Product Knowledge Training
Furniture World News Desk on
11/17/2014
The Furniture Training Company, a provider of online training for retailers and their salespeople in the home furnishings industry, announced the release of a fully revised version of the company's most popular training program, Furniture Product Knowledge. Furniture Product Knowledge teaches retail sales associates everything they need to know about the furniture their store sells related to upholstery, case goods, fibers and fabrics, mattresses, leather, rugs and flooring. The Product Knowledge program is one of 5 online training programs The Furniture Training Company provides to retailers as a lowcost monthly subscription. The other training includes Selling Skills training modules, Room Design training, Mattress Selling by Gerry Morris, and Customer Service training.
The revised and updated Furniture Product Knowledge training program consists of nearly 40 interactive training modules fully redeveloped in HTML 5, the latest web technology that makes the training accessible in all web browsers and on any mobile phone or tablet without installing Flash or special apps. A complete new user interface makes the product training even easier to use no matter how uncomfortable a salesperson is with technology. The product knowledge content information has been fully updated with hundreds of new photographic images, many provided by furniture manufacturers, to reflect the latest information on furniture styles and fashions. Content text has also been reviewed and revised to reflect the latest trends in home furnishings regarding materials, furniture construction techniques, and product features and benefits. Every product training module includes a graded test for learning accountability, along with implementation activities which have associates using the information they learn out on the sales floor to ensure the training improves performance. Store owners and managers can track each salesperson’s training progress with easy to use reports.
Speaking of this latest release of Furniture Product Knowledge, Mark Lacy, president of The Furniture Training Company says, "For the last 12 years furniture retailers from large department stores to small independent retailers with a single stores have been turning to our Furniture Product Knowledge training to make their sales associates furniture experts. Whether new hires or veteran salespeople 92% of all associates completing the product knowledge training credit it with increasing their sales. Competition for furniture shoppers is fierce and the store with the better trained, more expert salespeople is the one that will turn their shoppers into customers."
Retailers interested in reviewing The Furniture Training Company's revised product knowledge and other sales training can contact the company by calling (866) 7555996 or sign up online at www.furnituretrainingcompany.com for a demonstration and free trial without any obligation to purchase.
According to FTC director of training, Mike Petersen PhD., With fewer and fewer manufacturing reps having less and less time to spend training salespeople in product knowledge, this latest
update is the most important we've ever done. With this latest makeover of our product knowledge training we can assure every salesperson subscribed that they are getting the easiest to use, most complete, and most uptodate furniture product training in the industry. The result will be even greater increases in sales."
About The Furniture Training Company: The Furniture Training Company: (
www.furnituretrainingcompany.com) is the largest provider of online furniture specific sales training in the home furnishings industry. FTC has provided selling skills, product knowledge, room design, customer service, and mattress sales training to nearly a 1,000 home furnishings retailers large and small. The company has certified as experts over 16,000 salespeople. Anonymous evaluation data from certified sales associates shows that over 92% increase their sales from the training. Surveys show that retailers using the training see sales increases on average of between 10% to 25%.
For more information contact: Mike Petersen, PhD., The Furniture Training Company, Phone: 866.755.5996, Email:
mikep@furnituretrainingcompany.com