A complete series for retail managers on how to understand and impliment sales metrics to improve sales performance.
This final article in a series offers more advice on making continuous sales performance improvement a reality for your store by using metrics.
This four part series continues with a discussion of additional sales metrics and begins to outline a system for using metrics to improve sales team performance over time.
The second article in this series takes a detailed look at close ratio and average sale. Joe Capillo explains how you can use these two measures as part of a system to promote continuous sales improvement.
Sales metrics, those calculations we use to measure our effectiveness in dealing with customers, are the most misunderstood and underused measurements in retail furniture stores.