Over 154 Years of Service to the Furniture Industry
 Furniture World Logo

Weekly Furniture Management Tip # 66 - A Good Leader...

Furniture World News Desk on 11/6/2012

by Roy Miller, President
Country View Woodworking


  1. understands excellent service is no accident.
  2. knows offering excellent service is the result of sincere effort. 
  3. realizes providing excellent service is the result of intelligent direction. 
  4. recognizes extending excellent service is the result of skillful execution. 
  5. advocates furnishing excellent service is the result of sincere intention. 
  6. teaches excellent service is key to generating repeat sales. For every dollar you invest to retain a existing customer, you spend $5 to $10 to solicit a new customer.

These weekly “Monday Morning Management Tips” are jointly provided by both Country View Woodworking and Furniture World.

About Country View Woodworking: Did you know CVW is a respected leader in new ideas and innovation of formal and casual dining furniture? Comments about these weekly tips can be directed to Roy Miller (Country View Woodworking http://www.cvwltd.com) care of editor@furninfo.com.

Retail LeadershipTips

Articles in Retail LeadershipTips