American West, Innovative Delivery Systems and Sun Delivery Expand Furniture Home Delivery Network and Services

Furniture World News Desk on 12/8/2020

Deeply rooted in the furniture industry, the strength of three specialty carriers has gotten even better in 2020 with the acquisition of Innovative Delivery Systems and Sun Delivery into the American West Family of Specialty Carriers. The carriers will continue to focus their strengths in furniture distribution and nationwide white-glove final mile deliveries.  As part of the overall restructuring and to meet the needs of today’s home consumers, Sun Delivery will immediately begin offering threshold services to every region across the United States.   

With a shift in the economy and e-commerce furniture purchases on the rise, today’s consumers have expressed their need to have more flexible home delivery options.  And with more consumers working from home, American West remains committed to their offerings and have even increased their service levels to include scheduled threshold delivery appointments.  “We approach our business with a servant’s heart.  Our focus is to create a superior experience for our clients by offering the highest level of in-home delivery options, while keeping the integrity of the furniture and the safety of the consumer as our top priority”, stated Josh Brown, American West CEO.   Brown continued with, “It is with the amazing partnerships of Sun Delivery and Innovative Delivery Systems that we can operate throughout the country, helping shippers to elevate their shipping standards”. 

Continuing as a specialized furniture carrier, American West offers threshold services direct to home consumers, while continuing their standard and premium white-glove services.  All deliveries are made by a team of skilled and experienced delivery providers direct to the first dry area of the consumers’ home or with a complete furniture assembly inside the home.  And with real-time track and trace visibility, home consumers will have the convenience to confirm their delivery window appointment and communicate directly with the delivery team.

With terminals and final mile hubs throughout the US, the American West fulfillment program is positioned to meet the high demands and delivery expectations of today’s consumers.  Locations are strategically located to keep furniture moving quickly throughout the entire delivery process.  From dispatch to final mile home delivery, the American West Family of Specialty Carriers ensures tightened transit times with hassle-free, dependable deliveries that keep consumers excited about their new furniture purchases.

About American West: American West offers complete final mile and B2B fulfillment solutions to furniture shippers, manufacturers, dealers and e-commerce sellers.  Leaning on more than 100 years of combined delivery excellence, the American West Family of Specialty Carriers now includes Sun Delivery based in Thomasville, NC and Innovative Delivery Systems of Chino, CA. With their strategically placed facilities across the continental United States, American West maintains their strength in the furniture industry with custom logistic solutions to retail stores, office and hospitality brands and medical furniture.  For more information, visit www.awest.com.