Training Subscriptions Now Include Phone Scripts and Email Templates for Effective Follow-Up with Customers

WIth thousands of salespeople struggling to stay in regular contact with their customers, now is the perfect time to utilize a simple-to-use tool that includes expertly crafted scripts and templates for making effective phone calls, emails and texts. With The Furniture Training Company’s Customer Follow-up Tool salespeople can now feel confident knowing they’ll say and do the right things when they reach out to their customers.

Salespeople can easily create individualized plans for each of their customers by 1) identifying a reason to follow up (e.g. a previous purchase, an upcoming sale, to thank a new customer for visiting) 2) deciding how and when to contact the customer, and 3) using a prewritten script or template to ensure the right message is shared with the customer. Customized plans lead to trusting relationships and trusting relationships lead to customer loyalty and product purchases

The Customer Follow-up Tool manages the interactions planned for each customer, and reminds the salesperson of each day’s interactions. Robust reporting tools allow managers to track salespeople communication with their customers.