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Cozzia USA Announces the Promotions of Crystal Bruns and Madison Bruns to Regional Directors

Furniture World News Desk on 9/12/2023

Crystal (right) and Madison Burns.
Crystal (right) and Madison Burns.

Cozzia USA, a supplier of massage chairs, zero gravity seating & innovative technologies, announces the promotion of Crystal Bruns to Regional Sales & Marketing Director – East Coast and Madison Bruns to Regional Sales & Marketing Director – West Coast for Cozzia USA. Both are brand new positions for Cozzia and will report to John Cribbs, Cozzia’s Executive Vice President, who is responsible for directing and leading sales efforts for all Cozzia USA brands.

Crystal has been with Cozzia for 5 years, most recently holding the position of Director National Accounts and Madison for 7 years, most recently holding the position of National Account Director & Media Specialist. In their current roles Crystal handles e-commerce, events and marketing and Madison handles specialty retailers, such as Relax the Back, and is responsible for media, social and digital driven projects. Both will continue in their current roles as they take on the responsibility of managing independent sales representatives responsible for furniture direct channels.

Their new roles will allow for overall improved communication and dissemination of information to representatives on the front line interacting with current and potential customers. This change will better support the flow of information coming from the field back to management; which will lead to better decision making, product development, customer support and have an overall positive impact on the company. Cozzia’s ultimate goal is always to better support customers and this new structure will ensure that happens.

“Both Madison and Crystal bring high energy and innovative ideas to our team and the company. They have demonstrated their commitment and dedication to the success and growth of Cozzia. They both have a passion for Cozzia, our team, this industry, and most especially a passion that drives their desire to best support our customers. I am so excited about their role expansion and the future of our company with their proven track record and excitement on taking on these new responsibilities,” said John Cribbs.

“This new structure ensures three key management roles, versus one under the prior structure, are in place to drive, lead and support all Cozzia USA sales. It also allows for continuous focus on our customers and those relationships, all instrumental in Cozzia’s continued success,” says Mark Holmes, CEO of Cozzia USA.



About Cozzia USA
Cozzia USA, whose parent company Xiamen Comfort Science and Technology Group is based in Xiamen, China, offers a diverse array of wellness seating solutions. With over 20 years of experience and the largest manufacturing facility of robotic massage globally - Cozzia has become a leader in the robotic massage industry through innovating massage technology and designing products for the U.S. consumer. Cozzia also has top-notch customer service, as they are one of the few U.S. massage chair companies that manufactures their own products and handles their customer service in-house. To get in touch with Cozzia, visit their website at cozziausa.com or call 877-977-0656.Cozzia USA continues to lead the marketplace in the health and wellness category with their innovation in massage chair technologies. For more information, visit cozziausa.com.