Get More Recliner Sales Tip #1 - Don't Be A "Stand-Up" Kind of Guy

by Bill Curtright, Director Furniture & Sleep fur Human Touch

When showing a consumer any type of recliner it is a good idea to first “size them up" to make sure the recliner they try is best suited for their body size.

Once you've ditected them to a chair that seems to fit, I always ask, “How does that feel?”  This open ended question checks to make sure that they are comfortable, and has the added benefit of engaging them in a conversation about comfort.

My next step is to sit in the chair next to them. It doesn't matter if the chair fits me or not, I want to be at their level, instead of hovering over them. At this point, I can demonstrate the recliner's features instead of just talking about them.

Each time the customer follows my instruction to puts the chair in a position, I ask “How does that feel?”  As long as the customer continues to provide positive feedback, they are that much closer to finding the right chair for them.