MGM TRANSPORT.COM features real-time shipment tracking 24-hours-a-day

Furniture World Magazine

MGM Transport, the leading carrier specializing in furniture transport and logistics, launched an upgraded and completely re-designed Web site at the International Home Furnishing Market. The new site - www.mgmtransport.com -- is MGM's latest initiative to improve its services, raising the standard among home furnishings transportation and logistics providers. A sophisticated new look that more closely reflects MGM's business is just the beginning. The easy-to-navigate site offers detailed information about the company's services, as well as an improved shipment-tracking system for its customers. As part of MGM's standard service, customers are given on-line access to shipment information through the secure side of MGMTRANSPORT.COM. With real-time status updates, retailers can track shipments 24-hours-a-day, allowing for greater efficiency into the receiving and home delivery processes . not to mention, more confident customer service. "Today, customers can gain immediate, real-time information about the status of shipments 24-hours-a-day," said Edward Massood, President, MGM Transport. "No waiting on the phone for customer service, the searchable site is a simple, but sophisticated, approach to managing your transportation operation." Other key features for MGM's customers include a complete library of forms and policies. With a few simple steps, retailers can submit claims, update their data or request information. In addition, retailers and manufacturers who are evaluating transportation and logistics providers will find a full range of information about how MGM's service and expertise can become a key factor in serving customers and improving business. Key services include LTL and truckload pick-up and delivery nationwide, with a concentration on the Northeast U.S., warehousing, distribution, national and international consolidation, and home delivery Based in High Point, N.C., MGM Transport provides the best transportation service in the furnishings industry, with 30 percent faster transit time and 75 percent fewer claims than its competitors. The company offers 24-hour access to information on shipments and contents, plus expert guidance on how to use that information to better serve customers and improve business. With a fleet of 230 tractors and 710 Great Dane trailers, the $40 million company serves two-thirds of the home furnishings retailers on the East Coast and two-thirds of home furnishings manufacturers nationwide. Customers include Thomasville Furniture, Stanley, Bassett, Federated Department Stores, Carson Pirie Scott, Baker Furniture of Dallas, Raymour & Flanigan Furniture and Thomasville Home Furnishings of Arizona. For more information visit www.mgmtransport.com.