GERS Retail Systems Announces .Com Distribution Has Chosen The GERS Customerdirect Solution

Furniture World Magazine

GERS Retail Systems announced that .com Distribution Corporation has purchased the licensing rights to the GERS CustomerDirect e-commerce solution. .com Distribution is one of the first pure play vendors to choose the GERS CustomerDirect product. "We chose GERS as our e-Commerce software vendor because we found their solution to be state-of-the-art, very modular and capable of allowing us maximum flexibility," said John W. Polis, Executive Vice President and CTO of .com Distribution. "We're confident it will handle all of our autoprocessing and customer service functions as well as provide us with real-time online interaction with our client's web sites which will allow us to be a reliable, low cost, high quality provider of e-commerce fulfillment services." "We believe that CustomerDirect is the most robust e-Commerce product available to the industry today," said Don VanderBeke, Executive Vice President of marketing and support at GERS. "We're confident that .com Distribution will see that CustomerDirect exceeds their expectations as they launch and expand their exciting business venture." CustomerDirect is a complete e-Commerce fulfillment, customer service, and order management solution. CustomerDirect enables excellent customer service by integrating every aspect of a direct commerce operation, including order management, personalization, pick/pack/ship fulfillment, delivery management, and customer response center operations. Headquartered in Edison, New Jersey, .com Distribution was founded by four e-Commerce distribution specialists, who previously made up the senior management team of an industry leading direct response organization. Using a state-of-the-art, fully automated 240,000 square foot facility, .com Distribution will fulfill the orders placed through its clients international e-commerce web sites and plans on being fully operational in late Q2 of 2000. Additionally, future plans include opening three additional facilities over the next four years. With over 400 installations worldwide, GERS Retail Systems has been a leading supplier of enterprise-wide software solutions for the business-to-consumer marketplace for the past 25 years. The GERS e-Business Suite includes mission critical transaction management applications for web commerce, store-based retailing, and catalog sales. Additionally, GERS provides fully-integrated corporate office applications for merchandise replenishment and allocation, distribution center management, and financial control. Integral to the GERS solution set are Business Intelligence applications for predictive modeling and decision support, and Workflow Automation applications for maximizing productivity across the enterprise. For more information, logon to www.gers.co