Online Retailer FurnitureFind.com is Re-launched

Furniture World Magazine

The e-commerce site picked by furniture professionals as "the world's leading online furniture source", has announced a relaunch of its popular FurnitureFind.com online retail Web site. Much more than just a facelift, the relaunch highlights an expanded array of information, services and purchasing options sure to delight even the most jaded furniture shoppers. Confounding e-commerce analysts and net gurus alike, FurnitureFind.com has developed a new 'factory-direct to the consumer' furniture distribution channel. They credit their success to many factors, including long term relationships with key furniture manufacturers, secure e-commerce ordering efficiencies, a unique free delivery program, a variety of financing options, professional service after the sale (nationwide), and unexcelled customer support services. What awaits visitors who click on the www.FurnitureFind.com URL? An all new contemporary site design with easy navigation, swift load times, even more depth in content, a new Resources area, a new Community area, and an exclusive Referral Rewards program. Scroll down the left nav bar and you'll find another exclusive among online furniture retailers: Instant Messaging. This allows FurnitureFind's visitors to get answers to questions about fabrics, furniture designs, and styles in real time. Another first is the addition of the FurnitureFlash e-mail bulletin. This new feature, offered on an "opt-in" basis only, provides instant notification of factory close-outs, and other limited time or limited quantity items at significant discounts. Also being introduced with the site's relaunch is its Referral Rewards Program. This program allows customers who refer their friends to the site to receive a vacation accommodation package when their referral results in a qualifying purchase. "We found that many of our sales were coming from people who heard about us from their friends. . . We decided it would be a nice way to say "thanks" for the referral", says Gerry Zacharski, General Manager of FurnitureFind.com. The Referral Rewards Program offers eleven different vacation destinations within the U.S., plus the Bahamas."The service here is simply outstanding. We go the extra mile to serve our customers," adds Barbara Thompson, Sales Associate. "We make sure our customers' questions are answered promptly, their orders handled efficiently, and any service request made after delivery, are handled by professionals within a day of a customer's request." "Since our opening just 18 months ago, FurnitureFind.com has enjoyed millions of hits and now has thousands of shoppers visiting its site every week," says Warren Fosse, CEO of Dancing Ink Media, the technical advisors and creators of the FurnitureFind.com site itself. "And these shoppers like what they see, as evidenced by average user sessions of over 8 minutes," Fosse added. Sales at FurnitureFind.com have been growing at a trailing rate of over 60% per quarter, compounded, with an average transaction amount approaching $1300. For more information e-mail info@furniturefind.com