Jordan’s Furniture Adds GERS’ CreditConnect to Their Retail Enterprise

Furniture World Magazine

GERS Retail Systems, a leading provider of business solutions for the retail industry, today announced that Jordan’s Furniture, a subsidiary of Berkshire Hathaway Inc. and one of New England’s largest home furnishings retailers, has implemented GERS’ CreditConnect for electronic credit processing at the point of sale. The addition of CreditConnect to their enterprise system has enhanced customer service and increased the operational efficiency of Jordan’s accounting department. “CreditConnect provides pre-settlement auditing, streamlined batch matching and balancing, and greater accuracy, which saves accounting about 10 hours a day,” said Peter Clark, Director of Information Systems for Jordan’s. “We also estimate that we’re processing credit transactions five or six times faster at the register, to the delight of our busy customers.” CreditConnect enables rapid electronic processing of private label ECA and credit transactions from most major credit providers, including American General, Citifinancial, GE Monogram, and Wells Fargo. It reduces the time and labor required for processing credit applications, add-on authorizations, and end-of-day settlements to increase employee productivity. And it shortens waiting time for customers, which enhances the shopping experience for greater sales. Jordan’s also employs GERS’ CreditCardPlus, a credit card authorization and settlement solution that rapidly validates credit card purchases, returns, and exchanges at the point of sale for faster service and increased productivity of the sales staff. CreditCardPlus improves back office efficiency and reduces costs at Jordan’s by simplifying and accelerating end-of-day settlement processes. "Jordan’s has always understood the capabilities of GERS software and used it to the fullest extent to foster their business growth,” said Phil Kenney, Vice President of Marketing for GERS Retail Systems. “The addition of CreditConnect to their enterprise simply improves their already legendary ability to satisfy their customers.” About GERS Retail Systems: With nearly 30 years of experience and 300 installations worldwide, GERS Retail Systems is a leading supplier of software solutions for the retail marketplace. The GERS Electronic Retail Enterprise includes mission-critical transaction management applications for multi-channel retailing, and provides fully integrated corporate office applications for merchandise replenishment and allocation, distribution center management, and financial control. Integral to the GERS solution set are Business Intelligence applications for predictive modeling and decision support, Merchandise Planning and Allocation tools for increasing returns on inventory investments, and Supply Chain solutions for streamlining communications and maximizing productivity across the enterprise. For more information, please visit www.gers.com.