Cresent Opens Quality Assurance Facility

Furniture World Magazine

Cresent Fine Furniture began operations in their newly renovated Quality Assurance Audit and Distribution (QuAAD) Facility today. The facility is located on the former Plant #2 campus of the Gallatin, TN based importer. Taylor Condra, Director of Operations announced that “we are excited to be able to consolidate all of our domestic operations under one roof. We are even more thrilled that we were able to do so by redeveloping the Finishing Plant that we built in 1996. This 120,000 square foot facility offers full finish capability and streamlines our Quality Assurance Audit Operations” for the family owned importer. Cresent engaged a team of industrial engineers to design a layout customized to its specific needs. The flow process is highly efficient, allowing 2 QA Inspectors to process over 100 items per day. Condra added, “our design team did a great job with the layout. They were able to bring the efficient production mindset that we developed in over 50 years of manufacturing to the audit process which doubled our daily throughput capacity. The end result is more value for the consumer with fewer headaches for the retailer.” Condra elaborated “An example of efficiencies offered is the Dining Chair Cell. This cell enables us to assemble, level, inspect, touch up, wrap and carton over 60 chairs daily with one experienced team member.” “Our retail partners are interested in receiving and delivering furniture to the consumer, not re-manufacturing” offered Richard Tomkins, director of sales for Cresent. “Our new QuAAD facility enables us to ensure sourced product is ready for the home, with minimal deluxing from the retailer’s warehouse team. We are committed to partnering with retailers, not passing the buck,” added Tomkins. Cresent currently offers 8 collections including solid maple and solid mahogany as well as designs incorporating fancy veneers. Retailers can choose from mixed direct containers or warehouse delivery options, depending on their needs. Cresent will introduce Chelsea, a casual lifestyle inspiration at next week’s High Point Market. Cresent’s High Point showroom is in the Hamilton Square building #204.