SalesForce: Selling with Service Receives Prestigious Online Learning Award

Furniture World Magazine

SalesForce: Selling with Service, an Internet delivered training course of The Furniture Training Company, has received the 2008 Best Educational Software Award (BESSIE) from the ComputED Learning Center in the category of vocational training. SalesForce helps furniture retailers create a more professional, productive sales force by training and certifying their employees in furniture selling skills. The self-paced SalesForce: Selling with Service course uses a unique proprietary and highly effective interactive training methodolgy to teach retail furniture sales associates how sell more furniture. Lessons teach skills such as engaging more shoppers, including those that are “just looking,” in conversation, discovering customers furniture needs and wants, how to present the benefits of total room solutions, overcoming customer concerns and objections, and closing sales with confidence. Sales associates who complete the SalesForce elearning course become certified “Furniture Sales Specialists.” The easy to use SalesForce training received its BESSIE for the program’s highly interactive sales training lessons with multimedia presentations, engaging customer video scenerios, computerzied customer role-play simulatons, interactive quizzes, randomized certification exams, and in-store learning worksheets and activities. The course also provides bookmarking for employees and real-time status reports to let owners and managers know each employee's progress toward certification. Said Mark Lacy, president of The Furniture Training Company, “instructional and technological innovation are at the center of our efforts to provide high quality, efficient, and affordable training for the furniture industry. We feel honored by this recognition from the BESSIE awards judges of our commitment to developing premier programs for furniture retailers that not only teach but translate into changes in employee behaviors so that they will sell more furniture.” Prior to receiving the prestigous BESSIE award for vocational training excellence, the SalesForce: Selling with Service course became one of several Furniture Training Company elearning programs recognized for quality within the home furnishings industry. All of the company’s online courses have become sponsered training for members of the National Home Furnishings Association, Western Home Furnishings Association, Home Furnishings Independents Association, the Traffic Guys, and the Furniture Marketing Group. About The Best Educational Software (BESSIE) Awards The ComputED Learning Center’s 14th Annual Best Educational Software (BESSIE) Awards target innovative and content-rich programs and websites that use technology to foster educational and training excellence. Winners of this year’s BESSIE awards are selected from education and training titles published by distingushed elearning companies from around the world such as Texas Insturments, Plato Interactive, Pearson Longman, LetterPress Software, Rosetta Stone, ABC- Clio, Berlitz Inc., etc. About The Furniture Training Company: The Furniture Training Company is a subsidiary of LetterPress Software, Inc. and provides technology-based training services to the retail furniture industry. Since 2001, they have provided training to over 150 furniture retailers worldwide, from single-store independents to large retail furniture chains and department stores. Companies such as RoomStore, Lack’s Furniture, RC Willey, Olinde’s, Deardens and many others have all provided enthusiastic testimonals about the effectivness of the company’s online furniture training courses. Established in 2006, The Furniture Training Company serves only the furniture industry. In just this past year, the company has delivered over 85,000 furniture-training lessons over the Internet. For more details, visit http://www.FurnitureTrainingCompany.com.