The Furniture Training Company announced that their client’s retail furniture sales associates have now completed over 100,000 Internet-delivered training lessons. Some of these interactive web-based lessons provide product knowledge training in upholstery, casegoods, fabrics and fibers, leather furniture, mattresses, and rugs. Other lessons use streaming video and computerized role-playing exercises to teach associates improved selling skills for greeting customers, handling “I’m just looking customers”, discovering customer’s needs, presenting furniture solutions, and closing sales with confidence.
Evaluation data from sales associates who have completed the online furniture lessons validates that 95% of users of all ages and levels of experience enjoy taking the training on the computer. In addition, 99% of associates say the online training is easy to use. Finally, over 95% of associates working on the sales floor report that the online training increases their furniture sales.
Home furnishings retailer Ken Eheart, owner of Eheart Furniture says of the Furniture Training Company’s Internet training, “In these challenging times we have found the small upfront price for e-learning courses on furniture product knowledge and sales training is not an expense but a good way to increase our furniture sales. We are very excited by the ease of training over the Internet, 24/7 access, and the consistent training information.”
For additional information on web-based furniture product knowledge and sales training lessons contact Mark Lacy at (866) 755-5996, or visit www.furnituretrainingcompany.com/furninfo to sign up for a free demonstration of online furniture training lessons.
About The Furniture Training Company – The Furniture Training Company designs and delivers award winning online furniture training courses exclusively for retail furniture sales associates. The National Home Furnishings Association and many other industry groups sponsor their Internet training. Home furnishing retailers from top 25 companies to small independent retailers all find The Furniture Training Company’s web-based training programs highly affordable, effective, and easy to implement. At the High Point Market, October 2008 The Furniture Training Company will release their newest online furniture training program, RoomDesign for Sales Associates, a web-based course to train in-store sales associates to more professionally serve their customers and sell more furniture.