Furnitureland South's International Sales Team Books over $7 Million In International Orders

Furniture World Magazine

Furnitureland South, the world’s largest home furnishings showplace, sold more than $7.6 million in furniture to international customers in 50 different countries over the past two years. Three new international wins from Cyprus, Bermuda and the United Arab Emirates total more than $379,000 and reinforce Furnitureland South’s global presence and strength in an industry struggling during hard economic downturn. Furnitureland South’s international sales team will coordinate shipping to the three countries to complete the orders. Due to the company’s ability to ship large orders internationally, global customers have turned to the retailer to outfit whole homes and furnish new businesses. Customers represent countries throughout world, including the Kingdom of Saudi Arabia, Germany, Spain, Taiwan, Australia, Kenya and Costa Rica, among many others. “We are delighted to see such growth in our international sales division,” said Jason Harris, executive vice president, Furnitureland South. “Furnitureland South’s international sales and shipping teams offer unparalleled service to clients all over the world. We greatly value our customers everywhere and will continue to expand our international capabilities as we strengthen our reputation as a global brand.” Furnitureland South’s experienced international sales team guides global clients throughout the purchasing process, beginning with assistance in planning their trip to the Furnitureland South campus outside of High Point, N.C. Prior to arrival, customers are matched with a professional on-site interior designer, specially trained in international sales, to assist them in planning the layout and design elements of their space. “Working with our international clients is both a challenging and rewarding experience,” said Debbie Kennon, international sales and design consultant, Furnitureland South. “We have to design homes from floor plans that are in the metric system. It takes a lot of patience to make sure that the design we create will fit into the space. But, the relationships we have developed with our international clients are truly special and often lead to additional international business.” After the order has been processed, it is placed on a container and sent directly from Furnitureland South’s new $15 million distribution center. The new distribution center allows for the Furnitureland South international sales team and shipping team to process orders more quickly and respond to customer service issues directly. Recent international sales include: Socrates and Xenia Metaxas of Limassol, Cyprus spent a week with their four children at the Furnitureland South campus in August. The family purchased $179,000 worth of furniture for their homes and business. They have asked Furnitureland South to help with furniture design for the re-modeling of the cafeteria at Xenia Tsolaki Metaxa Private Institute (XTMPI) in Limassol. Bassam Hamade of Dubai recently purchased $100,000 in bedroom sets for both personal and business use. Susan Fairhurst of Bermuda purchased more than $100,000 worth of furniture to re-furnish her home after it was destroyed by a hurricane. She is planning to build a home in South Carolina and will consult Furnitureland South designer Sherry Needles to furnish this home as well. “Designing your home at Furnitureland South is a truly unique experience,” said Xenia Metaxas of Cyprus. “We came all the way from Cyprus with a design concept in mind, but without the amazing selection, design expertise and personal care of the Furnitureland South team, we couldn’t have created the home we had in mind when we arrived.” Furnitureland South offers unique services to international clients who travel to the Jamestown, N.C. campus for purchasing to ensure their experience with Furnitureland South is positive and unmatched among competitors. The company offers shuttle service to and from the airports and can arrange special accommodations through local hotel partners. Furnitureland South also offers to set up child care services for clients who bring family. Furnitureland South’s international customer base continues to grow through client referrals and Web traffic. To learn more about Furnitureland South’s international sales team, client services and global capabilities please visit http://www.furniturelandsouth.com. About Furnitureland South Furnitureland South is the world’s largest home furnishings showplace with more than 1.1 million square feet of showroom space. The family-owned business was founded in 1969 by Darrell and Stella Harris and has grown to its current standing as a leader in the furniture industry over the past 39 years. Furnitureland South, in Jamestown, N.C., offers in-house interior design consulting and ships to customers all over the world. For more information, please visit www.furniturelandsouth.com.