HomeDirect Express Introduces Expedited White Glove Delivery

Furniture World Magazine

HomeDirect Express℠ Features Expedited “White Glove” Delivery 
with a Money Back Guarantee HomeDirectUSA® a leading network provider of nationwide home delivery of large consumer goods, announced the successful launch of HomeDirect Express℠. HomeDirect offers Direct Express as the only “white glove” home delivery service with transit times as fast as seven business days and a money back guarantee if the specified time period for the end destination is not met. “We introduced this service based on market research and ongoing feedback from many of our key customers.” says HomeDirectUSA CEO, Brian Gallagher. “We are excited at the ability to offer a service that meets the increasing demand for faster delivery times without sacrificing the added conveniences that ‘white glove’ delivery offers.” HomeDirect Express’ unique bundle of services includes: - Delivery in seven business days to 91% of U.S. destinations (12 business days to remote areas) - Money back guarantee if specified time period for destination is not met - ”White glove” delivery (inside the home delivery, debris removal, unpacking and assembly) Since the July launch customers have already noted the benefits of HomeDirect Express’ unique service bundle. Many see the potential to improve consumer satisfaction, meet seasonal delivery demands and address back order issues. Among these customers is Cymax Stores, one of the fastest growing e-tailers with 100+ specialty online stores. “The Direct Express expedited delivery service allows Cymax Stores to match delivery time frames with [those of] local furniture stores and meet the needs for large items that the parcel carriers have filled for smaller items. We expect it to have a dramatic impact not only on consumer satisfaction, but our sales as well.” declares Arash Fasihi, Cymax Stores President. ABOUT HOMEDIRECTUSA www.homedirectusa.com HomeDirectUSA is the highest-volume, fastest-growing “white glove” delivery company in North America, transporting large consumer products to any home or business in the United States and Canada. HomeDirectUSA is dedicated to providing customers with innovative logistics solutions using industry expertise and leading-edge technology. HomeDirectUSA is owned by Transportation Resource Partners (TRP), a private equity firm and an affiliate of Penske Corporation.