I recently watched, ‘Bridge of Spies” a movie directed by Stephen Spielberg, written by the Matt Charman and the Coen Brothers, starring Tom Hanks. Mark Rylance received the best supporting actor Oscar this year for his low-key performance as captured Cold War era Soviet spy Rudolf Abel. When asked by the Hanks character, insurance attorney James B. Donovan, why he didn’t seem worried about his prospects, Able, who faced the death penalty replies, “Would it help?” It’s a memorable line, nicely delivered, a great movie.
That brings me to what I really want to talk about, product liability for furniture retailers. Check out the excellent article by Melissa R. Stull and George W. Soule in this issue that gives a run-down of the risks for you and your business. Furniture tip-over is one of those risks that deserves your attenton (see the public service ad on page 115). According to the CPSC, tip-over kills a child in the US every two weeks. It’s something you, your salespeople and their customers who have children or grandchildren should think about.
Do you need to worry? Would it help? I don’t think so. Would it be a good idea to show concern? Might you consider bringing this issue, tips and solutions to the attention of your customers and community? Yes, certainly! Start by buying responsibly, keeping the risk in mind. Maybe also reach out to your market through signage or a brochure. Remember, your customers’ homes are also full of previously acquired furniture that may also pose a risk.
Have a Great Day,
Furniture World Magazine
Russell Bienenstock is Editor-in-Chief of Furniture World Magazine, founded 1870. Comments can be directed to him at email@example.com.