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Employee/Customer COVID Safety Checklist For Furniture Retailers

Furniture World Magazine
Volume 150 NO 3 May/June


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With businesses opening back up and with surges in COVID-19 numbers, a huge risk businesses face is if they get an employee or customer with COVID. In addition to the health risks, this could lead to lost sales and negative-press that will cause current and future loss revenue. Here are some quick non-political thoughts.

Processes for safety, minimizing risk and increasing close rate…

  1. Safety measure for the organization:
    1. Use a greeter.
    2. Temperature Checks.
    3. Hand out masks.

  2. Employee check in procedures - Safety office / contracted nurse (not the manager)
    1. Check temperature
    2. Visual on no health symptoms
    3. Sign-off, if normal
    4. If not normal: work at home day with tasks assigned

  3. Office proximity: separate and/or require masks.

  4. Internal meetings: held with zooms, masks, or on the floor where separation in doable.

 


 

 About David McMahon: David McMahon is founder of PerformNOW Inc.  PerformNOW has three main products that help home furnishings businesses improve and innovate: Performance Groups (Owners, Sales managers, Operations), PerformNOW CXM (Customer eXperience Management systems and processes), Furniture business consulting.  Your can reach David at david@performnow.com.


Read other articles by David McMahon