Content about HFA member-retailers contributed by HFA.
Omar Mendoza accepts his obligations under California’s mattress recycling program. Anyone who purchases a mattress from his store, All American Mattress & Recliners in Beaumont, is entitled to ask him to remove a used mattress for recycling at no charge.
What gets under Mendoza’s skin is when someone who’s not a customer calls to ask for the same service. Often, he learns the person making the request bought a new mattress from an online dealer.
New Rules for Online Dealers
Pictured is Gary Trudell of HFA member Custom Comfort Mattress Company. With seven stores in Southern California, Custom Comfort collects many old mattresses. He is happy to finally see everyone share in the responsibility of recycling.
“It happens so often it’s ridiculous,” said Mendoza, a member of the Home Furnishings Association.
But a reckoning, of sorts, is coming. Beginning January 1, 2021, online mattress sellers will face the same requirements as brick-and-mortar stores. Not only must they collect and remit to the state the same recycling fee of $10.50 for each mattress and another $10.50 for each box spring, they also must offer to pick up a used mattress for every mattress delivered—for free.
“It’s about time,” said Mendoza.
Indeed. This has been required of stores like his for the past five years. The program, operated by the Mattress Recycling Council, has diverted millions of mattresses from landfills. But it puts a heavy responsibility on retailers, who must absorb the expense of carrying away used mattresses, storing them and then hauling them to collection sites. Online sellers, which often deliver beds-in-a-box and other sleep products by common carrier, have not had to do that. That gives them a price advantage, which the MRC recognizes.
“It really does need to be fair,” said Lori Barnes, the council’s manager of industry communications.
Common Carrier Regulations
The MRC, based in Alexandria, Virginia, doesn’t make those rules. They are set by California law. The Used Mattress Recovery and Recycling Act of 2019 stated, “A common carrier delivering a new mattress to a consumer as a result of an online purchase is not required to pick up a used mattress for recovery,” but added:
“On and after January 1, 2021, if a new mattress is delivered to a consumer by common carrier, including, but not limited to, as a result of an online purchase, the retailer of that mattress shall offer to arrange to pick up a used mattress for recycling from that consumer within 30 days of the delivery of the new mattress.”
That will present a problem for many online sellers, whether they’re based in California or anywhere else. The common carriers they use to deliver products may not routinely pick up used items. The dealers’ cost of solving that problem could be significant, especially in relation to the price of their least expensive products.
“I think it’s only fair,” said Gary Trudell, owner of HFA member Custom Comfort Mattress Co., a manufacturer and retailer based in Orange. With seven stores in Southern California, Custom Comfort collects many old mattresses. In fact, it’s been sending used mattresses for recycling at its own expense for more than 20 years, Trudell said.
He knows that people who buy from online sellers often discard their used mattresses on the curb or, at best, call a junk service to carry them to a landfill. So, he’s happy to finally see everyone share in the responsibility of recycling.
Changes in Other States
The MRC also runs recycling programs in Connecticut and Rhode Island. Retailers in those states are not required to pick up used mattresses, Barnes said. But if they do, they can’t charge a customer to recycle a discarded mattress or box spring through MRC’s program.
Retailers must collect a fee of $16 for each new mattress and $16 for each foundation sold in Rhode Island. The fee in Connecticut is $9 for each but increases to $11.75 on Jan. 1. The fees apply for sales in-store and online.
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A feature about Home Furnishings Association's retail members, legislation affecting the furniture industry and other retail news from HFA.