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Next Level Training

Help your sales people get better everyday with these Next Level Training articles from Scott Morris.

Next Level Training: Focus Your Ongoing Training On This!

When an RSA suggests adding a mattress to a bedroom set purchase, the sale may start to get complicated and possibly start to go really wrong.

Next Level Training: Closing Training You’ve Missed!

The secret of the most effective retail sales closers is that they don’t treat closing as a separate step in the sales process.

Next Level Training: Better Salespeople Every Day

Contributing editor Scott Morris presents ways to help your retail salespeople get better every day.

Next Level Training: Sales-Type Coaching

Knowing the positive and negative qualities of these seven sales types will help you to be a better coach or mentor.

Next Level Training: Heart of the Sale

Making an engaging product demonstration that builds value, enlightens customers, and convinces them through comparison, helps get the job done.

Next Level Training: Closing Moxie!

Sol was the best closer in a chain of 23 furniture stores. He passed along the following three selling “moxies” that are still relevant to salespeople today.

Next Level Training: After Onboarding

Sales training during onboarding often focuses on what’s important to stores. Ongoing training needs to refocus on what’s important to customers.

Next Level Training: Customer Experience

As pandemic related issues retreat, what exactly might be done to increase the relevance of in-store sales experiences?

Next Level Training: Asking the Right Questions

Ten proven benefits that flow from asking shoppers the right questions to help them create the right feel for their rooms.